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Beta version available

The Global Payments 2 API is available in Beta. Please reach-out to our team to begin your integration.

Initiate a Zelle® Disbursement request

In this tutorial, you will learn how to use the Global Payments API to initiate a Zelle® Disbursements. After sending the request, you’ll review a successful response and learn how to check the status of your request.

By the end of this tutorial, you will know how to:

  • Create a well-formed Zelle® Disbursements payment request payload.
  • Interpret the values in a successful response.
  • Use the endToEndId to check and confirm the status of your request.

Before you begin

To use Zelle® Disbursements, you will need the following:

Create and send a Zelle® Disbursement request payload

Request payloads for the Global Payments API have optional and required fields. The following example shows the suggested payload for a Zelle® Disbursement request in the United States:

POST /tsapi/v1/payments HTTP/1.1
Json
{
  "payments": {
    "requestedExecutionDate": "2025-05-08",
    "paymentIdentifiers": {
      "endToEndId": "ZELLETESTABC"
    },
    "paymentCurrency": "USD",
    "paymentAmount": 0.1,
    "transferType": "CREDIT",
    "debtor": {
      "debtorName": "Debtor Name",
      "debtorAccount": {
        "accountId": "123456789"
      }
    },
    "debtorAgent": {
      "financialInstitutionId": {
        "bic": "CHASUS33"
      }
    },
    "creditor": {
      "creditorName": "Creditor Name",
      "creditorAccount": {
        "accountType": "ZELLE",
        "alternateAccountIdentifier": "Robert.brown@email.com",
        "schemeName": {
          "proprietary": "EMAL"
        }
      }
    }
  }
} 

Confirm response

You will receive a successful response containing a firmRootId and an endToEndId. These values can be used in the next step to retrieve the status of your request.

Example response with endToEndId & firmRootId - HTTP 202 Accepted
Json
{
    "paymentInitiationResponse": {
        "firmRootId": "107c46c4-f99f-47ba-9a3f-4594fa567ef8",
        "endToEndId": "ZELLETESTABC XR202109202311354152"
    }
}

There are also several error responses you may encounter at this stage. We recommend viewing the error codes section to understand supported responses. If you need additional support, contact your Client Service Account Manager.

Payment Initiation Callback

Clients can opt into receiving callback responses for their payment initiations. Callbacks provide additional details of the status of your request.

Successful callback example

Example callback successful: COMPLETED
Json
{
  "callbacks": [
    {
      "endToEndId": " ZELLETESTABC ",
      "createDateTime": "2025-05-08T17:18:26.096Z",
      "paymentStatus": "COMPLETED",
      "firmRootId": “107c46c4-f99f-47ba-9a3f-4594fa567ef8"
    }
  ]
}

Rejected Callback example

Example of a rejected callback
Json
{
  "callbacks": [
    {
      "endToEndId": "EDZRLHRQ0WQXYYZ",
      "createDateTime": "2025-05-08T20:01:23.900Z",
      "paymentStatus": "REJECTED",
      "firmRootId": "2205f1d6-2fbb-49cc-be7e-b99cd245zzyy",
      "exceptions": [
        {
          "errorCode": "10001",
          "errorDescription": "Error occurred on /creditor/creditorAccount/accountId or /creditor/creditorAccount/alternateAccountIdentifier",
          "ruleDefinition": "Mandatory field is missing or invalid"
        }
      ]
    }
  ]
}

Next steps