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Global Payments

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Payment/creditor options

To receive funds, recipients must enroll with Zelle®, a network managed by Early Warning Services.

Response types

Zelle® Disbursements supports the following response types:

Supported response types

Status

Description

PENDING

The request was initiated successfully and is being processed by J.P. Morgan. The status will remain PENDING until an event occurs that changes it.

REJECTED

The request failed J.P. Morgan's controls, such as funds control or qualification, or was rejected by the clearing house due to recipient account issues, incorrect instructions, or an unverified recipient.

COMPLETED

The funds have been successfully credited to the recipient's payment method.

Payment limits

Zelle® Disbursements are subject to maximum payment amounts set by J.P. Morgan, which can be configured according to your preferences.

Payment limit

Payment limit (per transaction)

$100,000

Duplicate logic

Zelle® Disbursements are irrevocable. If the same transaction is sent twice, J.P. Morgan will issue a 202 response with the status of the original transaction. To confirm the status of any transaction, retrieve the status of a Disbursements with Zelle® request.

How we handle duplicate transactions

The Global Payments API supports idempotent calls, which are useful in scenarios such as initiating payments, creating a client, making changes, or retrying a failed request due to network issues.

The Global Payments API considers a Zelle® Disbursement to be a duplicate if the transaction shares the same endToEndId and debtorAccountId as a previous transaction.

If two transactions are sent with the same preceding endToEndId within 30 days, the second transaction will not be processed. You will receive a 202 response with the status of the original transaction.

Backdated transactions

Zelle® Disbursements support backdated transactions up to one calendar day in the past (T-1). Currently, future-dated transactions are not supported for Zelle®.