Troubleshooting
| Issue | What to check |
|---|---|
| Your agent doesn’t detect a skill | Confirm that you copied the complete skill directory into the location required by your agent. |
| A slash command isn’t available | Confirm that the plugin or skill is installed and listed by your agent. |
| Authentication can’t start | Confirm that you have your client ID, certificate, private key, thumbprint, and the correct resource ID for your environment. |
| Certificate validation fails | Confirm that the certificate and private key use supported PEM or DER formats and belong to the same key pair. |
| The integration skill stops | Complete jpm-integrations-get-started and jpm-oauth before running the Commerce integration skill. |
| The requested API isn’t offered | Use Checkout or Online Payments, which are the supported APIs in the initial Commerce integration skill release. |
| The generated code doesn’t match your project | Review the selected language, libraries, file locations, and environment values before accepting changes. |
Review the selected language, libraries, file locations, and environment values before accepting changes.