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Report types

Report types are default reporting templates that serve as a starting point for configuring your reports related to the payments lifecycle.

  • Each report type has a unique report type ID and is applicable to payment method groups and regions. 
  • You can get standard reports that are pre-configured or build custom reports using attributes from multiple report types if they belong to the same payment method group and region.  
  • Your implementations manager can assist you in choosing the most relevant report types tailored to your business needs.

Download the Global Reporting Attributes Catalog to identify the attributes that each report type contains.

Report types are categorized into the following:

  • Pre-funded report types
  • Post-funded report types

Pre-funded report types

Pre-funded transactions are authorized transactions that need to be settled between you and the bank.

The pre-funded report category includes the following report types:

Pre-funded report type details
Pre-funded report type Description Usecases Granularity
Transaction Details

Provides the following transaction-level details processed during a given timeframe:

  • Authorizations
  • Sales
  • Refunds
  • Data elements that support merchants processing card present & card not present transactions. Card present attributes like terminal ID, terminal batch open/close date, and so on, are now available.
  • Generate a summary of daily sales, reversals and refunds by method of payment (MOP), country, and payment brand response code category. 
  • Analyze authorization rates by reviewing rejections and declines by method of payment (MOP), country, and payment brand response code category. 
  • Validate gross sales daily, weekly, or monthly and verify activity reported in submission details report type.
 Transaction level
Submission Details Provides fee-level breakdown for transactions successfully submitted for settlement. It also includes:
  • The service charges (fees) and financial adjustments posted within a timeframe by fee category and fee sub-category such as Interchange, Assessment, and Processing Fees.
  • Available proposed funds transfer details. 
  • Data elements that further define debit transactions. 
  • Data elements that support merchants presenting in one currency and settling in a different currency. 
  • Available Federal, provincial, and country specific tax regulatory attributes.
  • Available IBAN attributes for merchants processing SEPA EUDD transactions. 
  • Recurring program, plan, and billing schedule attributes for merchants using Managed Recurring Payments Service.
  • Data elements that support merchants processing card present & card not present transactions. Card present attributes like terminal ID, terminal batch open/close date, and so on, are now available.
  • Validate daily, weekly, or monthly activity including deposits, fees, chargebacks, and adjustments.
  • Generate a summary of transactions, fee amounts by fee category, fee sub-category, method of payment (MOP), country, and currency.
  • Generate a summary of proposed fund transfer details such as fund transfer instructions identifier and fund transfer effective date filtered by method of payment. 
  • Reconcile fees incurred and match funds received.
 Transaction Fee level
Dispute Details Provides a detailed listing of chargeback transactions at each stage of the chargeback lifecycle.
  • Identify new chargebacks received, returned to the merchant, received for recourse, or represented to the issuing bank. 
  • Generate a summary of totals for activity within each chargeback category. 
 Dispute Life Cycle level

Post-funded report types

Post-funded transactions are settled between the merchant and the bank.

The post-funded report category includes the following report types:

Post-funded report type details
Post-funded report type Description Usecases Granularity
Settlement Details Provides transaction-level details of successfully funded transactions like sales, refunds, and chargebacks.
  • Generate the settled amount sent for clearing and funding within a timeframe per MOP, action type, payout, and status.  
  • Validate daily activity, including net deposits, chargebacks, pending deposits, and other adjustments.
  • Generate interchange upgrades or downgrades and assessment fees for a transaction. 
  • Reconcile fees incurred and match funds received.
 Transaction level
Settlement Summary Provides a summary of successfully and unsuccessfully funded transactions (For example, sales, refunds, and chargebacks) per method of payment, action type, and status (pending, funded, or not funded).
  • Validate settlement summary per method of payment, activity and payout for reconciliation to your system.  
  • Generate a high-level view of fund transfer activities that have been created and are pending, rejected, or scheduled for credit to your bank account.
  • Generate amounts sent for clearing and funding including taxes.  
  • Reconcile your bank accounts by comparing your bank statements to the data from this report type.
 Aggregated Fee Category level
Fee Details Provides a breakdown of each fee type assessed to a transaction sent for funding for a given time frame. 
  • Validate the total fee amount assessed for fee categories, sub-categories, and fee text at a granular level. 
  • Generate a summary of any fees and financial adjustments.
 Service Code level
Note

To view the sample reports and default report configurations for each of these report types, refer to Testing.

Standard Reports

Standard reports are pre-configured using the report types that is tailored to provide meaningful information on the payment lifecycle which can be used for research and reconciliation. These reports run daily and can be accessed using the Commerce Center and/or Reporting API. Please contact your Relationship Manager if you need assistance. 

The standard reports category includes the following report types:

Standard report type details
Standard report type Description Usecases
Deposit Details Provides transaction level details of successfully submitted/deposited transactions using the submission details report type.
  • Verify what was sent and processed against your own internal transactions report. 
  • Reconcile or research of deposit/submission activity. 
Deposit Summary Provides a high-level view of your successful deposits/submissions for a date range using the submission details report type.
  • Summarize the deposit activity that Merchant Services received during a specified date range and reconcile with your systems.
  • Summarize any fees and adjustments that financially impact you.
Charge Summary Identifies fees assessed for services that were posted during the reporting period using the submission details report type.

Validate all the fees at a more granular level than is presented in the Deposit detail report.
Deposit Transfer Summary Summarizes the fund transfers that have been completed and are pending, on hold, rejected, or scheduled for credit to your bank account during the reporting period using the settlement summary report type. Reconcile your bank accounts by comparing your bank statements to the data from this report.
Dispute Details
  • Provides a detailed listing of chargeback transactions at each stage of the chargeback lifecycle. 
  • Identifies new chargebacks received, returned, received for recourse, or represented to the issuing bank. 
  • Provides multiple sections including dispute details, summary, and open inventory. 
  • This report uses the dispute details report type.

Gather data to trigger your chargeback management process. This may include research, updates to the customer databases, gathering documentation for representment, and so on.
Note

To view the sample standard reports and default standard report configurations for each of these report types, refer to Standard Reports Configuration.

Tip

You can create a report with multiple sections and each section can have attributes from different report types that belong to the same region and payment method group.

Retrieve available report types

You can retrieve the available report types by sending a GET request to the /report-types endpoint. The report types available to you depend on the payment method groups, regions, and entity entitlements set on your profile during onboarding. Contact your relationship manager if you wish to make changes to your profile. 

To learn more about how to retrieve available report types, refer to Get report types.

Get report types
Manage report configurations