Report types

Provides the following transaction-level details processed during a given timeframe:

• Authorizations
• Sales
• Refunds
• Data elements that support merchants processing card present & card not present transactions. Card present attributes like terminal ID, terminal batch open/close date, and so on, are now available.

• Generate a summary of daily sales, reversals and refunds by method of payment (MOP), country, and payment brand response code category. 
• Analyze authorization rates by reviewing rejections and declines by method of payment (MOP), country, and payment brand response code category. 
• Validate gross sales daily, weekly, or monthly and verify activity reported in submission details report type.

• Configuraion
• Report

• The service charges (fees) and financial adjustments posted within a timeframe by fee category and fee sub-category such as Interchange, Assessment, and Processing Fees.
• Available proposed funds transfer details. 
• Data elements that further define debit transactions. 
• Data elements that support merchants presenting in one currency and settling in a different currency. 
• Available Federal, provincial, and country specific tax regulatory attributes.
• Available IBAN attributes for merchants processing SEPA EUDD transactions. 
• Recurring program, plan, and billing schedule attributes for merchants using Managed Recurring Payments Service.
• Data elements that support merchants processing card present & card not present transactions. Card present attributes like terminal ID, terminal batch open/close date, and so on, are now available.

• Validate daily, weekly, or monthly activity including deposits, fees, chargebacks, and adjustments.
• Generate a summary of transactions, fee amounts by fee category, fee sub-category, method of payment (MOP), country, and currency.
• Generate a summary of proposed fund transfer details such as fund transfer instructions identifier and fund transfer effective date filtered by method of payment. 
• Reconcile fees incurred and match funds received.

• Configuration
• Report

• Identify new chargebacks received, returned to the merchant, received for recourse, or represented to the issuing bank. 
• Generate a summary of totals for activity within each chargeback category. 

• Configuration
• Report

Provides a detailed report on Chargebacks, ECP Returns, Debit Adjustments, Retrievals, Incoming Pre-arbitrations, and Pre-Disputes at each stage of the lifecycle.

Why do we recommend you to use Dispute Details v2 report type?

• Enhanced features: Dispute Details v2 report type supports reporting capabilities across broader Dispute types like Chargebacks, ECP Returns, Debit Adjustments, Retrievals, Pre-Disputes and Incoming Pre-arbitrations as compared to Dispute Details, which supports only Chargebacks and Debit Adjustments.
• Efficiency: Dispute Details v2 embeds dispute inventory data within the same report type unlike Dispute Details which requires to call a separate Dispute Inventory  report type.

• Identify new chargebacks received, returned to the merchant, received for recourse, or represented to the issuing bank and trigger Chargeback Management process.
• Identify new ECP returns received, returned to the merchant, or represented to the depository financial institution and trigger ECP Return process.
• Identify new Debit Adjustments received, returned to the merchant, or represented to the depository financial institution and trigger Debit Management process.
• Get a detailed listing of retrievals received by due date and trigger internal retrieval request fulfillment processes, such as obtaining copies of sales slips or other transaction validation documentation and providing it to Merchant Services to forward to the issuing bank. Card not present merchants processing Discover and settled with Merchant Services can use to identify their Discover retrievals.
• Identify pre-disputes which supports the Visa Rapid Dispute Resolution (RDR) product.
• Identify new Incoming Pre-Arbitration transactions received, returned to the merchant, received for recourse, or represented to the issuing bank.

• Configuration
• Report

• Generate the settled amount sent for clearing and funding within a timeframe per MOP, action type, payout, and status.  
• Validate daily activity, including net deposits, chargebacks, pending deposits, and other adjustments.
• Generate interchange upgrades or downgrades and assessment fees for a transaction. 
• Reconcile fees incurred and match funds received.

• Configuration
• Report

• Validate settlement summary per method of payment, activity and payout for reconciliation to your system.  
• Generate a high-level view of fund transfer activities that have been created and are pending, rejected, or scheduled for credit to your bank account.
• Generate amounts sent for clearing and funding including taxes.  
• Reconcile your bank accounts by comparing your bank statements to the data from this report type.

• Configuration
• Report

• Validate the total fee amount assessed for fee categories, sub-categories, and fee text at a granular level. 
• Generate a summary of any fees and financial adjustments.

• Configuration
• Report

Provides transaction level details of successfully submitted/deposited transactions using the submission details report type.

Use cases:

• Verify what was sent and processed against your own internal transactions report. 
• Reconcile or research of deposit/submission activity. 

• Configuration
• Report

Provides a high-level view of your successful deposits/submissions for a date range using the submission details report type.

Use cases:

• Summarize the deposit activity that Merchant Services received during a specified date range and reconcile with your systems.
• Summarize any fees and adjustments that financially impact you.

• Configuration
• Report

Identifies fees assessed for services that were posted during the reporting period using the submission details report type.

Use case:

• Validate all the fees at a more granular level than is presented in the Deposit detail report.

• Configuration
• Report

Summarizes the fund transfers that have been completed and are pending, on hold, rejected, or scheduled for credit to your bank account during the reporting period using the settlement summary report type.

Use case:

• Reconcile your bank accounts by comparing your bank statements to the data from this report.

• Configuration
• Report

• Provides a detailed listing of chargeback transactions at each stage of the chargeback lifecycle. 
• Identifies new chargebacks received, returned, received for recourse, or represented to the issuing bank. 
• Provides multiple sections including dispute details, summary, and open inventory. 
• This report uses the dispute details report type.

Use case:

• Gather data to trigger your chargeback management process. This may include research, updates to the customer databases, gathering documentation for representment, and so on.

• Configuration
• Report