Support

Need help?

Your integration specialist or relationship manager is happy to assist. When reaching out, include as much of the following information as possible:

• Your name 
  
• Company ID 
  
• API product name (e.g., Online Payments) 
  
• API URL 
  
• Date the API call was made 
  
• Time the API call was made (include the time zone) 
  
• Client identifier — Include the domain name if you’re using SSL certificates. 
  
• Description of the errors you are experiencing and error code(s), or log/error information.

If you’re unsure which product is right for your business, contact our sales team. Our experts will work with you personally to learn more about your organization to help you determine the best product(s) and/or services to meet your goals.

Need more information?

Here are some popular resources for the Online Payments API:

Getting started
Authorize and capture a payment
Refund a payment
Testing