FAQ
We have developed a variety of resources you can utilize that are catered to each integration method type.
Reference the FAQ guide that corresponds to the integration method specified in your migration communications or by your migration specialist. Select a guide to download the PDF.
Transitioning to Commerce without coding
Commerce with no reporting transition
Reference this FAQ if you are transitioning to Commerce with no reporting changes.
Commerce with Orbital reporting transition
Reference this FAQ if you are transitioning to Commerce with Orbital reporting capabilities.
Commerce with Orbital reporting and Paymentech Online transitions
Reference this FAQ if you are transitioning to Commerce with both Orbital reporting and Paymentech Online reporting.
Transitioning Virtual Terminal only
Virtual Terminal only with Orbital reporting transition
Reference this FAQ if you're transitioning Virtual Terminal and Orbital reporting only.
Virtual Terminal only with Orbital and Paymentech Online reporting transition
Reference this FAQ if you're transitioning Virtual Terminal along with your Orbital and Paymentech Online reporting.
Direct integration with Commerce
Direct integration
Reference this FAQ if your transition is direct integration.