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Beta version

Welcome to the beta version of the Global Payments 2 API! For the generally available Global Payments API, refer to Global Payments.

Global Payments 2 status responses and error codes

This page contains the status responses and error codes for Global Payments 2.

Status responses

A status response indicates the status of a payment. A sub-status response provides further information about the status of a payment.

The following table contains all the status responses, sub-status responses, and their descriptions for Global Payments 2:

Status responses for Global Payments 2
Status                                  Sub-status                                       Description
RECEIVED RECEIVED The payment request was received and will process accordingly.
ACCEPTED ACCEPTED The payment was accepted at the initiation layer.
PROCESSING PROCESSING BY J.P. MORGAN The payment is being processed by J.P. Morgan.
PENDING CLIENT REVIEW The payment is pending the client's review of fraud-related payment controls.
PENDING J.P. MORGAN REVIEW The payment is pending an internal review by J.P. Morgan.
SCHEDULED The payment is scheduled for future execution.
SENT TO 'EXTERNAL' The payment was sent to an external party, such as a clearinghouse or beneficiary bank.
CANCELED CANCELED The payment was canceled by the client.
REJECTED REJECTED The payment was rejected by J.P. Morgan.
REJECTED BY EXTERNAL The payment was rejected by an external party, such as a clearinghouse or beneficiary bank.
COMPLETED COMPLETED BY J.P. MORGAN The payment was fully processed by J.P. Morgan and the necessary movement of money within J.P. Morgan accounts has occurred. It's no longer under the control of J.P. Morgan.
DELIVERED TO RECIPIENT The payment was applied to the receiver's account.
RETURNED RETURNED The payment was returned by an external party, such as a clearinghouse or beneficiary bank.

Error codes

An error code identifies the reason that a request resulted in an error.

The following tables contain all the possible error codes and their descriptions for Global Payments 2:

Standard API gateway error codes and descriptions

Standard API gateway error codes and descriptions

Error code

HTTP code

Rule definition

Description

14000

401

Authentication Failure

Client could not be authenticated

15000

401

System Errors

System Error

10199

403

Signature verification failure

Digital Signature could not be verified. Please re-send the request in a valid format

14000

403

Authorization Failure

Client forbidden from accessing the requested resource

14000

403

Account Authorization Failure

Client not authorized accessing the requested account

15000

403

System Errors

System Error

10107

409

Concurrent request failure

A request with the same Idempotency-Key for the same operation is being processed or is outstanding

10106

422

Idempotency Failure

Idempotency Key must not be reused across different payloads of this operation

10199

422

Invalid Data

Payload could not be decrypted. Please re-send the request in a valid format

12999

503

Service Unavailable

API is currently unavailable for usage. Please try again after some time

CTA codes

The following Card Token Adaptor (CTA) codes are also gateway error codes, but they're only applicable to Push to Card (P2C) Payments:

CTA error codes, HTTP codes, and descriptions

Error code

HTTP code

Description

10001

422

/payments/debtor/account/alternateAccountIdentifiers/identifier must be present.

10104

422

/payments/creditor/account/cardNumber must have the expected value.

10104

422

/payments/debtor/account/alternateAccountIdentifiers/identifier must have the expected value.

13100

422

Suspicious content detected.

400 - Bad request

400 - Bad request error codes, rule definitions, and descriptions
Error code Rule definition Description

10001

Mandatory field missing or invalid  

  • Field /path/to/field/ must be present
  • Field /path/to/field/ must be present in the right format

10002

Minimum length violation

Field /path/to/field/ length must be greater than minimum supported length

10003

Maximum length violation

Field /path/to/field/ length must be lower than maximum supported length

10100

Minimum value violation

Field /path/to/field/ value must be greater than minimum supported value

10101

Maximum value violation

Field /path/to/field/ value must be lower than maximum supported value

10102

Range violation

Field /path/to/field/ value must be in the expected range

10103

Bad Format

Field /path/to/field value must be in the expected format

10104

Bad Value

Field /path/to/field value must have the expected value

10105

Unexpected Field

Field /path/to/field is not expected in the schema

10199

Other

Will differ depending on nature of error

11001-11499

Business Validation Failures: Account/Permission Problems

Will differ depending on nature of error

11501-11999

Business Validation Failures: General Business Errors

Will differ depending on nature of error

12001-12499

Business Validation Failures: Timeouts

Will differ depending on nature of error

12501-12999

Business Validation Failures: Service Offline

Will differ depending on nature of error

13001-13999

Business Validation Failures: Other Errors

Will differ depending on nature of error

10000 – Error codes

10000 - Error codes and descriptions with external code mapping

Error code             

Error description

External codes

10001

  • Field /path/to/field/ must be present
  • Field /path/to/field/ must be present in the right format
  • AC02
  • AC03
  • AC08
  • AC09
  • AM01
  • AM09
  • AM11
  • AM12
  • BE08
  • BE16
  • BE17
  • BE22
  • CH16
  • CH21
  • CURR
  • DT01
  • FF04
  • FF05
  • FF06
  • FF07
  • FF08
  • NARR
  • RC02
  • RC03
  • RC04
  • RC05
  • RC06
  • RC07
  • RR01
  • RR06
  • RR07

10003

Field /path/to/field/ length must be lower than maximum supported length

  • CH15
  • CH16
  • FF02
  • NARR

10100

Field /path/to/field/ value must be greater than minimum supported value

  • AM01
  • AM06
  • AM15
  • CH16
  • NARR

10101

Field /path/to/field/ value must be lower than maximum supported value

  • AM02
  • AM21
  • AM23

10102

Field /path/to/field/ value must be in the expected range

  • CH03
  • CH04
  • DT01
  • DT02
  • DT04

10103

Field /path/to/field value must be in the expected format

  • AM12
  • CH16
  • CH20
  • DT01
  • NARR
  • RR07
  • RR10

10104

Field /path/to/field value must have the expected value

  • AC10
  • AC11
  • AC12
  • AC13
  • AC14
  • AM01
  • AM11
  • AM14
  • BE01
  • BE04
  • BE16
  • BE17
  • BE18
  • BE19
  • BE21
  • BE23
  • CH16
  • CH21
  • DU04
  • DUPL
  • FF04
  • FF05
  • FF06
  • NARR
  • RR02
  • RR03
  • RR07
  • XT73

10105

Field /path/to/field is not expected in the schema

  • CH21
  • NARR
  • RR07

10199

  • Identification code missing or invalid %FIELD_NAME_1%
  • Field /path/to/field value must be in the expected format.
  • BE15
  • BE17
  • CH16
  • CH21
  • DU05
  • NARR

11000 - Error codes

Account/Permission problems and general business errors

Error code             

Error description

External codes

11001

Account number is invalid or missing

AC01

11002

Debtor account number invalid or missing

AC02

11003

Creditor account number invalid or missing

AC03

11004

Account number specified has been closed on the bank of account's books

AC04

11005

Debtor account number closed

AC05

11006

Account specified is blocked, prohibiting posting of transactions against it

AC06

11007

Creditor account number closed

AC07

11011

  • Beneficiary does not hold USD account.
  • Creditor account currency is invalid or missing

AC11

11014

Creditor account type missing or invalid

AC14

11017

Transaction forbidden on this type of account

AG01

11018

Bank Operation code specified in the message is not valid for receiver

AG02

11019

  • Transaction type not supported/authorized on this account.
  • Creditor account does not accept wire transfers.

AG03

11020

Agent country code is missing or invalid

AG04

11021

Debtor agent country code is missing or invalid

AG05

11022

Creditor agent country code is missing or invalid

AG06

11023

Debtor account cannot be debited for a generic reason

AG07

11024

Transaction failed due to invalid or missing user or access right

AG08

11025

Original payment never received

AG09

11026

Agent of message is suspended from the Real Time Payment system

AG10

11027

Creditor Agent of message is suspended from the Real Time Payment system

AG11

11028

Payment orders made by transferring funds from one account to another at the same financial institution (bank or payment institution) are not allowed

AG12

11029

Returned payments derived from previously returned transactions are not allowed

AG13

11030

Agent in the payment workflow is incorrect

AGNT

11031

Identification of end customer is not consistent with associated account number

BE01

11033

Party who initiated the message is not recognised by the end customer

BE05

11034

End customer specified is not known at associated Sort/National Bank Code or does no longer exist in the books

BE06

11035

Mandate changes are not allowed

CH09

11037

Data signature for the format is not available or invalid

DS0B

11039

The signer certificate is not valid (revoked or not active)

DS0D

11042

Signer is not allowed to sign this operation type.

DS0G

11043

Signer is not allowed to sign for this account

DS0H

11059

Waiting time expired due to incomplete order

DS24

11063

No Mandate

MD01

11064

Mandate related information data required by the scheme is missing

MD02

11065

Creditor or creditor's agent should not have collected the direct debit

MD05

11066

Return of funds requested by end customer

MD06

11067

End customer is deceased

MD07

11069

No response from Beneficiary

NOAS

11079

Payment is not justified

UPAY

11094

JPM Debtor Party information is not FATF Compliant

IN06

11095

JPM Debtor Party information is not FATF Compliant

IN12

11096

JPM Debtor Party information is not FATF Compliant

IN14

11097

Lost/stolen card

PC04

11098

Invalid card number

PC14

11099

No such issuer

PC15

11100

Expired Card

PC33

11101

No credit account

PC39

11102

Lost card, pick up card (fraud account)

PC41

11103

Stolen card, pick up (fraud account)

PC43

11104

Closed account

PC46

11105

No checking account

PC52

11106

No savings account

PC53

11107

Tran Not Allowed For Cardholder

PC57

11108

Restricted Card (card invalid in region or country)

PC62

11109

Account blocked

PC78

11122

PaymentTransferredAndNotTracked

G001

11125

Credit Pending Funds

G004

11129

Return Upon Unable to Apply

RUTA

11139

JPM Debtor Party information is not FATF Compliant

NOAT

11312

Charge bearer code for transaction type is invalid

BE19

11505

Specified message amount is an non processable currency outside of existing agreement

AM03

11506

Amount of funds available to cover specified message amount is insufficient

AM04

11507

Duplication

AM05

11509

Amount specified in message has been blocked by regulatory authorities.

AM07

11510

Amount received is not the amount agreed or expected

AM09

11512

Transaction currency is invalid or missing

AM11

11513

Amount is invalid or missing

AM12

11514

Transaction amount exceeds limits set by clearing system

AM13

11521

Number of transactions at the Payment Information level is invalid

AM20

11528

Specification of debtor's address, which is required for payment, is missing/not correct

BE07

11529

Debtor name is missing

BE08

11530

Country code is missing or Invalid

BE09

11531

Debtor country code is missing or invalid

BE10

11532

Creditor country code is missing or invalid

BE11

11533

Country code of residence is missing or Invalid

BE12

11534

Country code of debtor's residence is missing or Invalid

BE13

11535

Country code of creditor's residence is missing or Invalid

BE14

11536

Identification code missing or invalid.

BE15

11543

Creditor name is missing.

BE22

11544

Phone number or email address, or any other proxy, used as the account proxy is unknown or invalid

BE23

11546

Value in Requested Execution Date or Requested Collection Date is too far in the future

CH03

11550

Value in Creditor Identifier is incorrect

CH11

11554

Content Remittance Information/Structured includes more than 140 characters

CH15

11555

Content is incorrect

CH16

11559

Mandatory element is missing

CH21

11563

Creditor bank is not registered under this BIC in the CSM

CNOR

11565

Cancellation requested by the Debtor

CUST

11567

Debtor bank is not registered under this BIC in the CSM

DNOR

11569

An authorized user has cancelled the order

DS02

11571

  • Order Rejected
  • The order was rejected by the bank side (for reasons concerning content)

DS04

11575

The decryption of the file was not successful

DS09

11576

Invalid date (eg, wrong or missing settlement date)

DT01

11579

Future Date Not Supported

DT04

11582

Message Identification is not unique.

DU01

11584

Transaction is not unique

DU03

11585

End To End ID is not unique.

DU04

11587

Payment is a duplicate of another payment

DUPL

11588

Correspondent Bank Not Possible

ED01

11590

Settlement of the transaction has failed

ED05

11594

File Format incomplete or invalid

FF01

11595

Syntax error reason is provided as narrative information in the additional reason information

FF02

11596

Payment Type Information is missing or invalid

FF03

11597

Service Level code is missing or invalid

FF04

11601

End to End Id missing or invalid

FF08

11602

Cheque number missing or invalid

FF09

11603

  • Bank System Processing Error
  • File or transaction cannot be processed due to technical issues at the bank side

FF10

11604

Clearing request rejected due it being subject to an abort operation

FF11

11605

Original payment is not eligible to be returned given its current status

FF12

11607

Return following a cancellation request

FOCR

11608

Returned as a result of fraud

FR01

11609

Cancellation requested following a transaction that was originated fraudulently

FRAD

11614

Reason is provided as narrative information in the additional reason information.

NARR

11616

Bank identifier code specified in the message has an incorrect format

RC01

11617

Bank identifier is invalid or missing.

RC02

11618

Debtor bank identifier is invalid or missing

RC03

11619

Creditor bank identifier is invalid or missing

RC04

11620

BIC identifier is invalid or missing.

RC05

11622

Creditor BIC identifier is invalid or missing

RC07

11623

ClearingSystemMemberidentifier is invalid or missing.

RC08

11624

Debtor ClearingSystemMember identifier is invalid or missing

RC09

11625

Creditor ClearingSystemMember identifier is invalid or missing

RC10

11626

Intermediary Agent is invalid or missing

RC11

11630

Transaction reference is not unique within the message

RF01

11631

Specification of the debtor’s account or unique identification needed for reasons of regulatory requirements is insufficient or missing

RR01

11632

Specification of the debtor’s name and/or address needed for regulatory requirements is insufficient or missing.

RR02

11634

  • JPM Debtor Party information is not FATF Compliant
  • Regulatory Reason

RR04

11635

Regulatory or Central Bank Reporting information missing, incomplete or invalid

RR05

11637

Remittance information structure does not comply with rules for payment type.

RR07

11640

Character set supplied not valid for the country and payment type

RR10

11645

The transmission of the file was not successful – it had to be aborted (for technical reasons)

TA01

11648

The file format is incomplete or invalid

TD03

11649

Token is invalid

TK01

11650

Token used for the sender does not exist

TK02

11651

Token used for the receiver does not exist

TK03

11653

Token found with counterparty mismatch

TKCM

11654

Single Use Token already used

TKSG

11655

Token found with suspended status

TKSP

11656

Token found with value limit rule violation

TKVE

11657

Associated message, payment information block, or transaction was received after agreed processing cut-off time

TM01

11658

Refer to card issuer

PC01

11659

Invalid merchant

PC03

11660

Rejected

PC05

11661

Error

PC06

11662

Pick up card, special condition (fraud account)

PC07

11663

Invalid transaction

PC12

11664

Invalid amount

PC13

11665

Re-enter transaction

PC19

11666

Additional customer authentication required

PC1A

11667

Format error, invalid value in message

PC30

11668

Not sufficient funds

PC51

11669

Invalid Expiry Date

PC54

11670

PIN incorrect or missing

PC55

11671

Transaction not permitted to terminal

PC58

11672

Suspected fraud

PC59

11673

Exceeds approval amount limit

PC61

11674

Security violation

PC63

11675

Transaction does not fulfill AML requirement

PC64

11676

Exceeds withdrawal frequency limits

PC65

11677

Verification Data Failed

PC6P

11678

PIN data required

PC70

11679

Different value than that used for PIN-entry tries exceeded

PC74

11680

Allowable number of PIN-entry exceeded

PC75

11681

Reversed (by switch)

PC79

11682

No financial impact

PC80

11683

Cryptographic error found in PIN

PC81

11684

Negative online CAM, dCVV, iCVV, CVV, CAVV, dCVV2, TAVV, or DTW results

PC82

11685

No reason to decline

PC85

11686

Cannot verify PIN

PC86

11687

Illegal transaction cannot be completed

PC93

11688

Duplicate transmission

PC94

11689

Force STIP

PCN0

11690

Cash request exceeds issuer or approved limit

PCN4

11691

Decline for CVV2 Failure

PCN7

11692

Stop this payment

PCR0

11693

Stop all future payments

PCR1

11694

Stop all merchants

PCR3

11695

JPM Debtor Party information is not FATF Compliant

TXNLMT01

11696

Invalid IBAN format

XD19

11697

Insufficient liquidity for processing the transaction on the System.

XT04

11698

Invalid AccptTime, Rejected by the CSM to Originator Bank upon exceeding tolerance period for the Acceptance Date&Time

XT06

11701

Invalid original transaction status, action not required

XT75

11702

Original Amount mismatch

XT77

11703

The Debtor Agent is not allowed to send SCT Inst transactions (pacs.008) and consequently to send Payment Status Request (pacs.028) and Recalls (camt.056). It is also not allowed to receive NRR and PRR.

XT79

11704

The Creditor Agent is not allowed to receive SCT Inst transactions (pacs.008) and consequently to receive Payment Status request (pacs.028) and Recalls (camt.056). It is also not allowed to send NRR and PRR. (The a admission profile "Debtor Only" currently is not implemented)

XT80

11705

Field not Permitted in SCT Inst Service

XT81

11706

Sender and/or Receiver Participants not configured for CUG/AOS usage

XT83

11707

Inconsistent Instructing Agent

XT87

11709

Final Response - Repeat attempt to prior non-response

FRTR

11710

Legal Decision

LEGL

11714

Due to a specific service offered by the clearing system

SL03

11715

Initial SCT Inst Transaction never received

NOOR

12000 - Error codes

Timeouts and service offline errors

Error code

Error description

External codes

12001

Clearing process aborted due to timeout

AB01

12002

Clearing process aborted due to a fatal error

AB02

12003

Settlement aborted due to timeout

AB03

12004

Settlement process aborted due to a fatal error

AB04

12005

Transaction stopped due to timeout at the Creditor Agent

AB05

12006

Transaction stopped due to timeout at the Instructed Agent

AB06

12008

Token expired

TKXP

12501

Agent of message is not online

AB07

12502

Creditor Agent is not online

AB08

12503

Transaction stopped due to error at the Creditor Agent

AB09

12504

Transaction stopped due to error at the Instructed Agent

AB10

12506

Interbank settlement system not available

ED06

12507

Issuer unavailable

PC91

12508

System malfunction

PC96

12509

Cash Service Not Available

PCN3

12510

Unable to go online, offline detected

PCZ3

12511

Technical Problem

TECH

13000 - Error codes

Other errors

Error code

Error description

External codes

13001

  • Contact JPMC Helpdesk
  • Reason is provided as narrative information in the additional reason information
  • We Need Clarification Of The Credit Party

NARR

13002

Category Purpose code is missing or invalid

FF06

13003

Reason has not been specified by end customer

MS02

13004

Reason has not been specified by agent

MS03

13005

Unknown BIC in routing table

PY01

13006

Structured creditor reference invalid or missing

RR09

13007

Creditor details incorrect.

UCRD

13008

Unsupported XML field

XT13

13009

Invalid data format

XT33

13010

Invalid use of a Technical BIC

XT90