Global Payments 2 status responses and error codes
This page contains the status responses and error codes for Global Payments 2.
Status responses
A status response indicates the status of a payment. A sub-status response provides further information about the status of a payment.
The following table contains all the status responses, sub-status responses, and their descriptions for Global Payments 2:
Status | Sub-status | Description |
---|---|---|
RECEIVED |
RECEIVED |
The payment request was received and will process accordingly. |
ACCEPTED |
ACCEPTED |
The payment was accepted at the initiation layer. |
PROCESSING |
PROCESSING BY J.P. MORGAN |
The payment is being processed by J.P. Morgan. |
PENDING CLIENT REVIEW |
The payment is pending the client's review of fraud-related payment controls. | |
PENDING J.P. MORGAN REVIEW |
The payment is pending an internal review by J.P. Morgan. | |
SCHEDULED |
The payment is scheduled for future execution. | |
SENT TO 'EXTERNAL' |
The payment was sent to an external party, such as a clearinghouse or beneficiary bank. | |
CANCELED |
CANCELED |
The payment was canceled by the client. |
REJECTED |
REJECTED |
The payment was rejected by J.P. Morgan. |
REJECTED BY EXTERNAL |
The payment was rejected by an external party, such as a clearinghouse or beneficiary bank. | |
COMPLETED |
COMPLETED BY J.P. MORGAN |
The payment was fully processed by J.P. Morgan and the necessary movement of money within J.P. Morgan accounts has occurred. It's no longer under the control of J.P. Morgan. |
DELIVERED TO RECIPIENT |
The payment was applied to the receiver's account. | |
RETURNED |
RETURNED |
The payment was returned by an external party, such as a clearinghouse or beneficiary bank. |
Error codes
An error code identifies the reason that a request resulted in an error.
The following tables contain all the possible error codes and their descriptions for Global Payments 2:
Standard API gateway error codes and descriptions
Error code |
HTTP code |
Rule definition |
Description |
---|---|---|---|
14000 |
401 |
Authentication Failure |
Client could not be authenticated |
15000 |
401 |
System Errors |
System Error |
10199 |
403 |
Signature verification failure |
Digital Signature could not be verified. Please re-send the request in a valid format |
14000 |
403 |
Authorization Failure |
Client forbidden from accessing the requested resource |
14000 |
403 |
Account Authorization Failure |
Client not authorized accessing the requested account |
15000 |
403 |
System Errors |
System Error |
10107 |
409 |
Concurrent request failure |
A request with the same Idempotency-Key for the same operation is being processed or is outstanding |
10106 |
422 |
Idempotency Failure |
Idempotency Key must not be reused across different payloads of this operation |
10199 |
422 |
Invalid Data |
Payload could not be decrypted. Please re-send the request in a valid format |
12999 |
503 |
Service Unavailable |
API is currently unavailable for usage. Please try again after some time |
CTA codes
The following Card Token Adaptor (CTA) codes are also gateway error codes, but they're only applicable to Push to Card (P2C) Payments:
Error code |
HTTP code |
Description |
---|---|---|
10001 |
422 |
|
10104 |
422 |
|
10104 |
422 |
|
13100 |
422 |
Suspicious content detected. |
400 - Bad request
Error code | Rule definition | Description |
---|---|---|
10001 |
Mandatory field missing or invalid |
|
10002 |
Minimum length violation |
Field |
10003 |
Maximum length violation |
Field |
10100 |
Minimum value violation |
Field |
10101 |
Maximum value violation |
Field |
10102 |
Range violation |
Field |
10103 |
Bad Format |
Field |
10104 |
Bad Value |
Field |
10105 |
Unexpected Field |
Field |
10199 |
Other |
Will differ depending on nature of error |
11001-11499 |
Business Validation Failures: Account/Permission Problems |
Will differ depending on nature of error |
11501-11999 |
Business Validation Failures: General Business Errors |
Will differ depending on nature of error |
12001-12499 |
Business Validation Failures: Timeouts |
Will differ depending on nature of error |
12501-12999 |
Business Validation Failures: Service Offline |
Will differ depending on nature of error |
13001-13999 |
Business Validation Failures: Other Errors |
Will differ depending on nature of error |
10000 – Error codes
Error code |
Error description |
External codes |
---|---|---|
10001 |
|
|
10003 |
Field |
|
10100 |
Field |
|
10101 |
Field |
|
10102 |
Field |
|
10103 |
Field |
|
10104 |
Field |
|
10105 |
Field |
|
10199 |
|
|
11000 - Error codes
Error code |
Error description |
External codes |
---|---|---|
11001 |
Account number is invalid or missing |
AC01 |
11002 |
Debtor account number invalid or missing |
AC02 |
11003 |
Creditor account number invalid or missing |
AC03 |
11004 |
Account number specified has been closed on the bank of account's books |
AC04 |
11005 |
Debtor account number closed |
AC05 |
11006 |
Account specified is blocked, prohibiting posting of transactions against it |
AC06 |
11007 |
Creditor account number closed |
AC07 |
11011 |
|
AC11 |
11014 |
Creditor account type missing or invalid |
AC14 |
11017 |
Transaction forbidden on this type of account |
AG01 |
11018 |
Bank Operation code specified in the message is not valid for receiver |
AG02 |
11019 |
|
AG03 |
11020 |
Agent country code is missing or invalid |
AG04 |
11021 |
Debtor agent country code is missing or invalid |
AG05 |
11022 |
Creditor agent country code is missing or invalid |
AG06 |
11023 |
Debtor account cannot be debited for a generic reason |
AG07 |
11024 |
Transaction failed due to invalid or missing user or access right |
AG08 |
11025 |
Original payment never received |
AG09 |
11026 |
Agent of message is suspended from the Real Time Payment system |
AG10 |
11027 |
Creditor Agent of message is suspended from the Real Time Payment system |
AG11 |
11028 |
Payment orders made by transferring funds from one account to another at the same financial institution (bank or payment institution) are not allowed |
AG12 |
11029 |
Returned payments derived from previously returned transactions are not allowed |
AG13 |
11030 |
Agent in the payment workflow is incorrect |
AGNT |
11031 |
Identification of end customer is not consistent with associated account number |
BE01 |
11033 |
Party who initiated the message is not recognised by the end customer |
BE05 |
11034 |
End customer specified is not known at associated Sort/National Bank Code or does no longer exist in the books |
BE06 |
11035 |
Mandate changes are not allowed |
CH09 |
11037 |
Data signature for the format is not available or invalid |
DS0B |
11039 |
The signer certificate is not valid (revoked or not active) |
DS0D |
11042 |
Signer is not allowed to sign this operation type. |
DS0G |
11043 |
Signer is not allowed to sign for this account |
DS0H |
11059 |
Waiting time expired due to incomplete order |
DS24 |
11063 |
No Mandate |
MD01 |
11064 |
Mandate related information data required by the scheme is missing |
MD02 |
11065 |
Creditor or creditor's agent should not have collected the direct debit |
MD05 |
11066 |
Return of funds requested by end customer |
MD06 |
11067 |
End customer is deceased |
MD07 |
11069 |
No response from Beneficiary |
NOAS |
11079 |
Payment is not justified |
UPAY |
11094 |
JPM Debtor Party information is not FATF Compliant |
IN06 |
11095 |
JPM Debtor Party information is not FATF Compliant |
IN12 |
11096 |
JPM Debtor Party information is not FATF Compliant |
IN14 |
11097 |
Lost/stolen card |
PC04 |
11098 |
Invalid card number |
PC14 |
11099 |
No such issuer |
PC15 |
11100 |
Expired Card |
PC33 |
11101 |
No credit account |
PC39 |
11102 |
Lost card, pick up card (fraud account) |
PC41 |
11103 |
Stolen card, pick up (fraud account) |
PC43 |
11104 |
Closed account |
PC46 |
11105 |
No checking account |
PC52 |
11106 |
No savings account |
PC53 |
11107 |
Tran Not Allowed For Cardholder |
PC57 |
11108 |
Restricted Card (card invalid in region or country) |
PC62 |
11109 |
Account blocked |
PC78 |
11122 |
PaymentTransferredAndNotTracked |
G001 |
11125 |
Credit Pending Funds |
G004 |
11129 |
Return Upon Unable to Apply |
RUTA |
11139 |
JPM Debtor Party information is not FATF Compliant |
NOAT |
11312 |
Charge bearer code for transaction type is invalid |
BE19 |
11505 |
Specified message amount is an non processable currency outside of existing agreement |
AM03 |
11506 |
Amount of funds available to cover specified message amount is insufficient |
AM04 |
11507 |
Duplication |
AM05 |
11509 |
Amount specified in message has been blocked by regulatory authorities. |
AM07 |
11510 |
Amount received is not the amount agreed or expected |
AM09 |
11512 |
Transaction currency is invalid or missing |
AM11 |
11513 |
Amount is invalid or missing |
AM12 |
11514 |
Transaction amount exceeds limits set by clearing system |
AM13 |
11521 |
Number of transactions at the Payment Information level is invalid |
AM20 |
11528 |
Specification of debtor's address, which is required for payment, is missing/not correct |
BE07 |
11529 |
Debtor name is missing |
BE08 |
11530 |
Country code is missing or Invalid |
BE09 |
11531 |
Debtor country code is missing or invalid |
BE10 |
11532 |
Creditor country code is missing or invalid |
BE11 |
11533 |
Country code of residence is missing or Invalid |
BE12 |
11534 |
Country code of debtor's residence is missing or Invalid |
BE13 |
11535 |
Country code of creditor's residence is missing or Invalid |
BE14 |
11536 |
Identification code missing or invalid. |
BE15 |
11543 |
Creditor name is missing. |
BE22 |
11544 |
Phone number or email address, or any other proxy, used as the account proxy is unknown or invalid |
BE23 |
11546 |
Value in Requested Execution Date or Requested Collection Date is too far in the future |
CH03 |
11550 |
Value in Creditor Identifier is incorrect |
CH11 |
11554 |
Content Remittance Information/Structured includes more than 140 characters |
CH15 |
11555 |
Content is incorrect |
CH16 |
11559 |
Mandatory element is missing |
CH21 |
11563 |
Creditor bank is not registered under this BIC in the CSM |
CNOR |
11565 |
Cancellation requested by the Debtor |
CUST |
11567 |
Debtor bank is not registered under this BIC in the CSM |
DNOR |
11569 |
An authorized user has cancelled the order |
DS02 |
11571 |
|
DS04 |
11575 |
The decryption of the file was not successful |
DS09 |
11576 |
Invalid date (eg, wrong or missing settlement date) |
DT01 |
11579 |
Future Date Not Supported |
DT04 |
11582 |
Message Identification is not unique. |
DU01 |
11584 |
Transaction is not unique |
DU03 |
11585 |
End To End ID is not unique. |
DU04 |
11587 |
Payment is a duplicate of another payment |
DUPL |
11588 |
Correspondent Bank Not Possible |
ED01 |
11590 |
Settlement of the transaction has failed |
ED05 |
11594 |
File Format incomplete or invalid |
FF01 |
11595 |
Syntax error reason is provided as narrative information in the additional reason information |
FF02 |
11596 |
Payment Type Information is missing or invalid |
FF03 |
11597 |
Service Level code is missing or invalid |
FF04 |
11601 |
End to End Id missing or invalid |
FF08 |
11602 |
Cheque number missing or invalid |
FF09 |
11603 |
|
FF10 |
11604 |
Clearing request rejected due it being subject to an abort operation |
FF11 |
11605 |
Original payment is not eligible to be returned given its current status |
FF12 |
11607 |
Return following a cancellation request |
FOCR |
11608 |
Returned as a result of fraud |
FR01 |
11609 |
Cancellation requested following a transaction that was originated fraudulently |
FRAD |
11614 |
Reason is provided as narrative information in the additional reason information. |
NARR |
11616 |
Bank identifier code specified in the message has an incorrect format |
RC01 |
11617 |
Bank identifier is invalid or missing. |
RC02 |
11618 |
Debtor bank identifier is invalid or missing |
RC03 |
11619 |
Creditor bank identifier is invalid or missing |
RC04 |
11620 |
BIC identifier is invalid or missing. |
RC05 |
11622 |
Creditor BIC identifier is invalid or missing |
RC07 |
11623 |
ClearingSystemMemberidentifier is invalid or missing. |
RC08 |
11624 |
Debtor ClearingSystemMember identifier is invalid or missing |
RC09 |
11625 |
Creditor ClearingSystemMember identifier is invalid or missing |
RC10 |
11626 |
Intermediary Agent is invalid or missing |
RC11 |
11630 |
Transaction reference is not unique within the message |
RF01 |
11631 |
Specification of the debtor’s account or unique identification needed for reasons of regulatory requirements is insufficient or missing |
RR01 |
11632 |
Specification of the debtor’s name and/or address needed for regulatory requirements is insufficient or missing. |
RR02 |
11634 |
|
RR04 |
11635 |
Regulatory or Central Bank Reporting information missing, incomplete or invalid |
RR05 |
11637 |
Remittance information structure does not comply with rules for payment type. |
RR07 |
11640 |
Character set supplied not valid for the country and payment type |
RR10 |
11645 |
The transmission of the file was not successful – it had to be aborted (for technical reasons) |
TA01 |
11648 |
The file format is incomplete or invalid |
TD03 |
11649 |
Token is invalid |
TK01 |
11650 |
Token used for the sender does not exist |
TK02 |
11651 |
Token used for the receiver does not exist |
TK03 |
11653 |
Token found with counterparty mismatch |
TKCM |
11654 |
Single Use Token already used |
TKSG |
11655 |
Token found with suspended status |
TKSP |
11656 |
Token found with value limit rule violation |
TKVE |
11657 |
Associated message, payment information block, or transaction was received after agreed processing cut-off time |
TM01 |
11658 |
Refer to card issuer |
PC01 |
11659 |
Invalid merchant |
PC03 |
11660 |
Rejected |
PC05 |
11661 |
Error |
PC06 |
11662 |
Pick up card, special condition (fraud account) |
PC07 |
11663 |
Invalid transaction |
PC12 |
11664 |
Invalid amount |
PC13 |
11665 |
Re-enter transaction |
PC19 |
11666 |
Additional customer authentication required |
PC1A |
11667 |
Format error, invalid value in message |
PC30 |
11668 |
Not sufficient funds |
PC51 |
11669 |
Invalid Expiry Date |
PC54 |
11670 |
PIN incorrect or missing |
PC55 |
11671 |
Transaction not permitted to terminal |
PC58 |
11672 |
Suspected fraud |
PC59 |
11673 |
Exceeds approval amount limit |
PC61 |
11674 |
Security violation |
PC63 |
11675 |
Transaction does not fulfill AML requirement |
PC64 |
11676 |
Exceeds withdrawal frequency limits |
PC65 |
11677 |
Verification Data Failed |
PC6P |
11678 |
PIN data required |
PC70 |
11679 |
Different value than that used for PIN-entry tries exceeded |
PC74 |
11680 |
Allowable number of PIN-entry exceeded |
PC75 |
11681 |
Reversed (by switch) |
PC79 |
11682 |
No financial impact |
PC80 |
11683 |
Cryptographic error found in PIN |
PC81 |
11684 |
Negative online CAM, dCVV, iCVV, CVV, CAVV, dCVV2, TAVV, or DTW results |
PC82 |
11685 |
No reason to decline |
PC85 |
11686 |
Cannot verify PIN |
PC86 |
11687 |
Illegal transaction cannot be completed |
PC93 |
11688 |
Duplicate transmission |
PC94 |
11689 |
Force STIP |
PCN0 |
11690 |
Cash request exceeds issuer or approved limit |
PCN4 |
11691 |
Decline for CVV2 Failure |
PCN7 |
11692 |
Stop this payment |
PCR0 |
11693 |
Stop all future payments |
PCR1 |
11694 |
Stop all merchants |
PCR3 |
11695 |
JPM Debtor Party information is not FATF Compliant |
TXNLMT01 |
11696 |
Invalid IBAN format |
XD19 |
11697 |
Insufficient liquidity for processing the transaction on the System. |
XT04 |
11698 |
Invalid AccptTime, Rejected by the CSM to Originator Bank upon exceeding tolerance period for the Acceptance Date&Time |
XT06 |
11701 |
Invalid original transaction status, action not required |
XT75 |
11702 |
Original Amount mismatch |
XT77 |
11703 |
The Debtor Agent is not allowed to send SCT Inst transactions (pacs.008) and consequently to send Payment Status Request (pacs.028) and Recalls (camt.056). It is also not allowed to receive NRR and PRR. |
XT79 |
11704 |
The Creditor Agent is not allowed to receive SCT Inst transactions (pacs.008) and consequently to receive Payment Status request (pacs.028) and Recalls (camt.056). It is also not allowed to send NRR and PRR. (The a admission profile "Debtor Only" currently is not implemented) |
XT80 |
11705 |
Field not Permitted in SCT Inst Service |
XT81 |
11706 |
Sender and/or Receiver Participants not configured for CUG/AOS usage |
XT83 |
11707 |
Inconsistent Instructing Agent |
XT87 |
11709 |
Final Response - Repeat attempt to prior non-response |
FRTR |
11710 |
Legal Decision |
LEGL |
11714 |
Due to a specific service offered by the clearing system |
SL03 |
11715 |
Initial SCT Inst Transaction never received |
NOOR |
12000 - Error codes
Error code |
Error description |
External codes |
---|---|---|
12001 |
Clearing process aborted due to timeout |
AB01 |
12002 |
Clearing process aborted due to a fatal error |
AB02 |
12003 |
Settlement aborted due to timeout |
AB03 |
12004 |
Settlement process aborted due to a fatal error |
AB04 |
12005 |
Transaction stopped due to timeout at the Creditor Agent |
AB05 |
12006 |
Transaction stopped due to timeout at the Instructed Agent |
AB06 |
12008 |
Token expired |
TKXP |
12501 |
Agent of message is not online |
AB07 |
12502 |
Creditor Agent is not online |
AB08 |
12503 |
Transaction stopped due to error at the Creditor Agent |
AB09 |
12504 |
Transaction stopped due to error at the Instructed Agent |
AB10 |
12506 |
Interbank settlement system not available |
ED06 |
12507 |
Issuer unavailable |
PC91 |
12508 |
System malfunction |
PC96 |
12509 |
Cash Service Not Available |
PCN3 |
12510 |
Unable to go online, offline detected |
PCZ3 |
12511 |
Technical Problem |
TECH |
13000 - Error codes
Error code |
Error description |
External codes |
---|---|---|
13001 |
|
NARR |
13002 |
Category Purpose code is missing or invalid |
FF06 |
13003 |
Reason has not been specified by end customer |
MS02 |
13004 |
Reason has not been specified by agent |
MS03 |
13005 |
Unknown BIC in routing table |
PY01 |
13006 |
Structured creditor reference invalid or missing |
RR09 |
13007 |
Creditor details incorrect. |
UCRD |
13008 |
Unsupported XML field |
XT13 |
13009 |
Invalid data format |
XT33 |
13010 |
Invalid use of a Technical BIC |
XT90 |