# JPMC-PDP Documentation from https://developer.payments.jpmorgan.com

# Communication methods

Manage the communication methods on an existing consumer profile, such as email and phone number, using the Consumer Profile Management API. You can store multiple communication methods in a consumer profile. 

Supported communication methods:

- Email ID

- Phone number

## Add a communication method to a consumer profile

You can add a new communication method to an existing consumer profile by sending a `POST`** **request to the `/consumer-profiles/{consumer-profile-id}/communication` endpoint.

**HTTP method:** `POST`
**Endpoint:** `/consumer-profiles/PACJGQ/communication`

**Scenario:** Adding a new communication method to the consumer profile with `consumer-profile-id = PACJGQ`

```json
{
    "phoneList": [
        {
            "phoneNumber": "8888888828",
            "countryCode": "1",
            "phoneNumberType": "Home"
        }
    ],
    "emailList": [
        {
            "emailAddress": "john.doe.x@gmail.com",
            "emailAddressType": "Home"
        }
    ]
}
```

**Response:**

```json
{
    "consumerProfileId": "PACJGQ",
    "cardOnFileReferenceNumber": "",
    "firstName": "John",
    "lastName": "Doe",
    "communication": {
        "phoneList": [
            {
                "phoneNumber": "8888888828",
                "countryCode": "1",
                "phoneNumberType": "Home",
                "communicationIdentifier": "HH04423498968"
            }
        ],
        "emailList": [
            {
                "emailAddress": "john.doe.x@gmail.com",
                "emailAddressType": "Home",
                "communicationIdentifier": "EE8141240230923"
            }
        ]
    },
    "paymentMethodType": {
        "cardList": [
            {
                "paymentMethodId": "77ccba29-4857-494a-82bc-2a80e1fa2b9d",
                "cardExpirationMonthYearNumber": "02/2025",
                "last4CardNumber": "2234",
                "accountStatus": "ACTIVE",
                "cardType": "MC",
                "firstName": "John",
                "lastName": "Doe",
                "addressIdentifier": "8d452494-ec75-4ef9-9b45-e4bd7debf6a0"
            }
        ]
    },
    "addresses": [
        {
            "addressIdentifier": "8d452494-ec75-4ef9-9b45-e4bd7debf6a0",
            "firstName": "John",
            "lastName": "Doe",
            "consumerAssignedAddressName": "Work2",
            "primaryAddressIndicator": true,
            "addressType": "SHIPPING",
            "line1": "200 Elton Farm",
            "line2": "Apt 123",
            "city": "Glen Mills",
            "state": "PA",
            "postalCode": "19342",
            "countryCode": "USA",
            "addressStatus": "ACTIVE"
        }
    ],
    "correlationIdentifier": "c1143783-8c2a-43c8-84ee-2893c2e53e89",
    "createTimestamp": "2024-07-02T09:55:18.996Z",
    "createUserIdentifier": "jack",
    "updateTimestamp": "2024-07-02T09:55:18.996Z",
    "updateUserIdentifier": "jack",
    "profileStatus": "ACTIVE"
}
```

## Manage communication methods on a consumer profile

You can manage the communication methods on a consumer profile using the following actions:

1. Add a communication method to a consumer profile

2. Update a communication method

3. Set the default communication method

4. Delete a communication method

To learn more about how to manage communication methods, refer to [Manage communication methods for a consumer profile](/docs/commerce/optimization-protection/capabilities/consumer-profile-management/how-to/manage-communication-methods-for-a-consumer-profile).

## Related

[Manage addresses for a consumer profile address](/docs/commerce/optimization-protection/capabilities/consumer-profile-management/how-to/manage-addresses-for-a-consumer-profile)
 [Manage payment methods for a consumer profile](/docs/commerce/optimization-protection/capabilities/consumer-profile-management/how-to/manage-payment-methods-for-a-consumer-profile)
 [Manage communication methods for a consumer profile](/docs/commerce/optimization-protection/capabilities/consumer-profile-management/how-to/manage-communication-methods-for-a-consumer-profile)