# JPMC-PDP Documentation from https://developer.payments.jpmorgan.com

# Support

## Need help?

Your integration specialist or relationship manager is happy to assist. When reaching out, include as much of the following information as possible:

- Your name

- Company ID

- API product name (e.g., Online Payments)

- API URL

- Date the API call was made

- Time the API call was made (include the time zone)

- Client identifier — Include the domain name if you’re using SSL certificates.

- Description of the errors you are experiencing and error code(s), or log/error information.

If you’re unsure which product is right for your business, contact our [sales](https://developer.payments.jpmorgan.com/contact/sales) team. Our experts will work with you personally to learn more about your organization to help you determine the best product(s) and/or services to meet your goals.

## Need more information?

Here are some popular resources for the Online Payments API:

[Getting started](/docs/commerce/online-payments/getting-started)
 [Authorize and capture a payment](/docs/commerce/online-payments/capabilities/online-payments/how-to/auth-and-capture-payment)
 [Refund a payment](/docs/commerce/online-payments/capabilities/online-payments/how-to/refund-payment)
 [Testing](/docs/commerce/online-payments/testing)